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Home ::  Shipping & Returns

Shipping & Returns

Order Policy
1. How do I order online?
(1) Select the item you want to buy, add it to your shopping cart product (appropriate number, size, etc.).
(2) Click the "Checkout" button.
(3) Confirm your delivery information, make sure your billing address matches the shipping address, then you can continue to checkout.
(4) You can confirm your payment information and choose the payment method. Enter, if you have any redemption code.
(5) Review the order information before submitting. You need to fill in your credit card information, and to ensure that such information is true and match.
(6), then you will receive an order confirmation email.

2. Custom, customs duties and VAT
We always packaged the order as a gift, however, because all items are sold on the basis of dutiable delivery, so some countries may impose import duties on deliveries. Customer is responsible for any applicable customs duties or taxes in the country of destination delivery may be imposed.

3. Order Cancellation
To cancel your order, please contact us immediately. Canceled orders are not shipped with 6% of the total price of the order cancellation fees deduction refunded. Cancellation fee, including administrative costs and transaction costs involved in canceled orders.

After we process all orders within 6-8 hours of the order being placed, so we may not be able to cancel the order, it is placed. I hope you can understand this key point.

More importantly, our products have been shipped, in this case, our return policy will apply to not accept cancellations.

4, repeat orders
Receive from time to time placed in a short period of time each client repeat orders (orders very similar two or more). For security reasons, we do not have access to the customer's credit card details and approve the payment of the order by the customer.

Our automated order preparation process and we can not catch up with repeat orders, unless the customer alerted. We can not guarantee that we will read the request to cancel the repeat orders for primary

Return Policy

If you are not satisfied with our product, you must contact us. Within each item sent back to us must be in original condition ienot worn, altered or washed, all tags. Or merchandise will be returned to the sender.
1, the return must be authorized by customer service specialists. Returned package will be returned to you.
2, please indicate the reason for the return, get the return authorization and return address.
3. Packaging firm. Please include the following information with your return: bill name, address, consignee name and address; reason for return order number.

Trading Strategies
Exchange requirements of the order within seven days after receipt of goods must.
Specify the exchange item and the new color or size in your email customer service.
Item must be in original condition, unworn to be accepted as a return.
Availability of replacement items can not be guaranteed. Upon completion of the exchange process, you will receive an email notification.

Note:
1, postage is not refundable.
2, 20% of the fee will be deducted from the refund.
3, if the non-quality problems, customers need to add 20% postage fee handover.
4. Returns may need one to two weeks to process and at least one billing cycle, the credit to appear in your account.
Contact customer service issues, obtain return authorization, please email us.
1) packing and sending your return
2) You unworn items repackaged in the original packaging.
3) Each project includes a packing list you want to return a reason code.
4) included in the cargo packing slip for your records and keep a copy.
5) Fill out your return address information on the label affixed to your bag and put it in the nearest post office. Unfortunately, we can not be responsible for lost packages in transit.

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